Last updated: 12 August 2026. This policy explains what personal data we collect, why we use it, how long we keep it, and the choices and rights available to you.
Polaris Pathway Consultancy is a UK-based consultancy providing non-executive, chair, board advisory and leadership mentoring services. For personal data collected through this website, Polaris Pathway Consultancy is the data controller.
You can contact us about this policy or your personal data at nichola@polarisconsultancy.uk.
We collect information you choose to provide when you contact us, register interest in a guide, or request a PDF download. This may include your name, email address, organisation, area of interest, and the content of your message.
We may also receive basic technical information needed to run and protect the website, such as browser type, device information, IP address, approximate location derived from IP address, and pages visited.
We use personal data to respond to enquiries, arrange discovery calls, provide requested resources, register interest in future guides, manage prospective or active client relationships, maintain website security, and keep appropriate business records.
We do not sell your personal data or share it with third parties for their own marketing.
We normally process enquiry and guide-request information under legitimate interests: responding to a request you have made and managing a potential business relationship.
Where discussions progress towards an engagement, processing may also be necessary to take steps before entering into a contract or to perform a contract. Where we are legally required to retain information, we process it to comply with legal obligations.
We use trusted service providers to operate the website, host data, send email, and manage business administration. They may process personal data only as needed to provide those services and must protect it appropriately.
We may share information if required by law, to protect our rights, or in connection with professional advisers such as accountants or legal advisers.
Some service providers may process data outside the UK. Where this happens, we rely on appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent protections required by UK data protection law.
Enquiry and guide-request information is kept only for as long as needed to respond, manage the relationship, and maintain reasonable business records. If no engagement follows, we aim to delete or anonymise routine enquiries within 24 months unless there is a clear reason to keep them longer.
Client records, invoices, and related correspondence may be retained for longer where required for legal, tax, insurance, or professional purposes.
Under UK data protection law, you may have rights to be informed, access your data, correct inaccurate data, request erasure, restrict processing, object to processing, data portability, and not be subject to certain automated decision-making.
These rights are not absolute and may depend on the reason we process the data. To exercise a right, email nichola@polarisconsultancy.uk.
This website does not use advertising cookies. If essential cookies or similar technologies are used, they are limited to site operation, security, performance, or remembering choices you make.
If analytics are added in future, this policy will be updated and any consent requirements will be handled before non-essential cookies are set.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.
No website or email transmission is completely secure, so please avoid sending highly confidential or sensitive information through the contact form.
If you have concerns, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.